❓Q&A

Q1. Which countries are currently supported for sending SMS?
  • Tanzania

Q2. How to recharge the number of items?

Currently, offline recharging is the main method, with US dollars as the primary currency for settlement. For details, please contact the business manager responsible for your liaison through social media for detailed communication.

Q3. How to determine the mobile carrier of a phone number?

Based on the number block judgment, the number blocks belonging to each operator are organized as follows:

  • TIGO: 25565, 25567, 25571

  • Vodacom: 25574, 25575, 25576

  • Airtel: 25568, 25569, 25578

  • Zantel: 25577

  • Halotel: 25561

  • TTCL: 25562, 25573

Q4. What are the characteristics of time-sensitive SMS, marketing SMS, and notification SMS respectively?
  1. Timely SMS messages have the characteristics of short delay, high delivery rate, and quick receipt. They are suitable for use in business scenarios with strict requirements for SMS delivery rate and delivery timeliness, such as verification codes that expire in a short period of time.

  2. Marketing SMS messages have the characteristics of high cost-performance, large-scale concentration, and content that can include promotional links. They are suitable for business scenarios that require pre-event warming, pre-holiday promotions, and extensive promotion of products and services.

  3. Notification SMS has the characteristics of relatively short delay, high arrival rate, and quick receipt. It is suitable for business scenarios such as scheduled reminders, notification letters, and reminders.

Q5. What are the limitations and requirements for SMS content and character count?
  1. Be cautious when editing the content to be sent and conscientiously comply with local laws and customs.

  2. Please use the appropriate interface to send SMS messages based on the business scenario. For example, it is not recommended to use the notification SMS interface for marketing SMS; similarly, it is not recommended to use the marketing SMS interface for notification SMS.

  3. Each SMS is limited to a maximum of 160 characters. If over the limit, each additional 160 characters counts as 1 SMS, and less than 160 characters is counted as 1 SMS. For example: 160 characters are counted as 1 SMS; 161 characters are counted as 2 SMS; 321 characters are counted as 3 SMS.

  4. Support content may include special characters, but the integrating party should appropriately consider whether the terminal receiving device supports displaying special characters. Such as emoji 葨情 characters, Arabic symbols, etc.

  5. The feature does not support image, audio, or video content within SMS messages.

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